Help Center
FAQs
Quick answers to common questions about rentals, sizing, shipping, returns, and care. If you need help, call 0371-4118673.
Frequently Asked Questions
Support: 0371-4118673
What is your rental period?
Our rental periods range from 3 days up to 2 weeks, depending on the item.
How do I place an order?
Browse our collection, select your desired items, and proceed to checkout.
For assistance, contact our customer service team at 0371-4118673.
What sizes do you offer?
We currently offer sizes S to XL. Please check our size chart to ensure the best fit.
How do I care for the rented items?
Care instructions apply to items rented for more than 3 days.
We provide specific care guidelines for each item; generally, dry cleaning or gentle hand washing is recommended.
Can I cancel or change my order?
Yes—please contact us at least 24 hours before your rental period begins.
We’ll do our best to accommodate changes or cancellations.
How do you ensure quality and cleanliness?
Every item is carefully inspected and professionally dry-cleaned after each rental.
We take pride in delivering clean, high-quality garments.
Can I rent items for a longer period?
Yes. Please get in touch with us to discuss extended rental options.
How do you handle damages or losses?
Any damage or loss must be reported immediately. Depending on the situation, a damage or replacement fee may apply.
How do I track my order?
Currently, delivery rider tracking is not available. Relevant delivery details will be shared with you directly.
Can I purchase rented items?
Yes, selected items may be available for purchase. Please contact us at 0371-4118673 for details.
What is the shipping process?
At present, we operate within Lahore only. Privately hired Rentiquea riders handle deliveries.
How do I return rented items?
Please coordinate with the Rentiquea team. We will arrange a courier pickup from your address.
Can I exchange rented items?
Exchanges are handled on a case-by-case basis. Please contact us at 0371-4118673, and we’ll see how we can assist.
What if I stain or damage an item?
We understand accidents happen. Please contact us immediately at 0371-4118673 so we can guide you on the next steps.
Do you offer accessories for rent?
Yes, we offer a range of accessories, including jewelry, hats, and scarves to complete your look.
Can I rent clothing for a photoshoot or commercial use?
Absolutely. Please contact us for special pricing and usage terms.
How do you handle alterations?
We generally do not offer alterations. However, you’re welcome to contact us to discuss possible options.
Can I rent clothing for a long-term period (e.g., maternity leave)?
Yes, we offer discounted rates for long-term rentals. Please reach out for more information.
Do you have a referral program?
Yes! Refer a friend and enjoy 15% off your next rental.